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Warranty
Skutt warrants this wheel to be free from defects in both materials and workmanship for a period of 5 years from the date of purchase. This warranty is void if this wheel has been misused, abused, damaged by accident, neglected, freight damaged, or repaired or modified by anyone other than Skutt or one of our specifically authorized Skutt Dealers.
For repairs this wheel must be packed and returned to Skutt via insured freight by the customer at their expense. The repaired wheel will be returned freight collect. The customer is responsible for all freight charges to and from Skutt.
This warranty is exclusive and is in lieu of all other warranties, expressed or implied. Including, without limitation, warranties or merchantability and fitness for particular purpose, all other representations to the first user
purchase and all other obligations or liabilities, including liability for incidental and consequential damages. Skutt’s liability in all cases is limited to the replacement price of its product. This warranty gives you specific rights. You may also have other rights which may vary from state to state.
All warranty claims must be coordinated and approved by Skutt.
Warranty Procedure
If you have a warranty claim the first step is to contact Skutt. Skutt has 2 full time technicians available to help with questions on operating and troubleshooting your wheel. Often times issues can be settled without having to pack the wheel and send it out for servicing. If after discussing the problem it is agreed that it will be necessary to get the wheel back to Skutt or an authorized Skutt Dealer for repair Skutt will issue you a Retun Merchandise Authorization number which must be clearly marked on the outside of the package. All warranty repairs must be pre-authorized by Skutt. If you have a question regarding technique or how to use specific products, please contact the supplier of that particular product.
Skutt Ceramic Products, Inc.
6441 SE Jonson Creek Blvd.
Portland, OR 97206
503-774-6000
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