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Technical Support Request

Skutt has a well-trained staff at your disposal for technical support and information. We will be happy to assist you with installation questions and troubleshooting of technical problems. However, you also have a complete library of technical support information at your fingertips right here at our web site. Please take a few minutes to peruse the links below to get an idea of the kind of technical support that is available to you. If you still cannot find what you need, use the information at the end of this page to contact us directly.

There are also 'Request For Information' forms available.
Technical Tips
Here you will find a complete library of Technical Tips documents for specific answers to frequently asked questions (FAQ's). These tips are based on many years of technical support experience. We think you will find many of the answers you need here!

FAQ's Kiln Safety
General Firing Guidelines Kiln Setup: Location, Unpacking, Prep Before firing
Troubleshooting your Glass Kiln Programming Glass Fire Mode
Glass Kiln Operating Manual Programming Ramp and Hold Mode
Warranty & Repairs Additional Programming Features
Electrical Requirements GlassFire Mode Firing Programs
Glass Kiln Wiring Diagrams GM10F Setup / Using the GM10F
HotStart Pro Operating Manual  



Want to ask us a question not covered here?  You can use the automatic forms provided on this site to address any question you like to our technical support staff.  Click here to go to the Technical Information Request Form.


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